Mental models help people to think critically and reason their way to solutions. They provide structure for thought by presenting a framework to make sense of complex systems. Mental models are mental representations of how the world works, based on past experience and experiments. They are formed over time, and they shape the way we interact with the world around us. Mental models influence our thinking and behavior in business, leadership, and everyday life. They are used as a basis for making decisions and formulating problem-solving strategies. Mental models can encompass social concepts like norms and values, or systems models like technologies and the laws of science. People’s mental models tend to reflect the context in which they were created, and often include underlying assumptions that the person is unaware of. Mental models are used by individuals to represent systems and may be mediated through graphical models like networks or flow diagrams. Groups of individuals can also construct mental models, such as those used in scenario planning to create common understanding. Mental models can be used to understand events, suggest strategies, and inform decisions. Mental models have been studied in cognitive science and psychology, as they can provide insights into mental processes. They can provide a useful way of understanding a situation in which there may be complex interdependencies or multiple competing explanations. Mental models can also be used to generate hypotheses in order to further explore problems.